Política de Igualar Precios en Office Max
Política de Igualar Precios en Office Max
OfficeMax 100% Price Guarantee
If you find a lower price on an identical item (brand and model number) prior to your purchase or during the exchange and return period, OfficeMax will match that price. If the offer includes a free or discounted item, we will match the offer only if OfficeMax carries the identical item.
Prices will be matched to 100% of the competitor’s final in-store price, catalog or web price after deducting instant rebates or coupons and including shipping and handling, as applicable*. OfficeMax will not take mail-in rebates and gift cards into account when calculating final in-store price. All available OfficeMax coupons and/or deals will be deducted from the OfficeMax price before determining the price match.
Retail store purchases:
Simply bring in the ad or catalog of the competitor or OfficeMax ad, while the lower price is in effect and receive your price match. If a competitor’s ad is not available, we reserve the right to verify all information prior to determining if we will match the price. An associate may call the competitor or look up on-line to verify the price and availability of the product. Prices for “on-line only” offers will not be matched in stores or for phone orders.
On-line and phone purchases:
To get the low price guarantee from us, you must complete a Price Match Request. To match a competitor’s price with an item on our website or catalog, please click here and complete the e-mail template provided. Prices for “In store only” offers will not be matched for on-line or for phone orders. For more information, please call 1-800-283-7674 for complete details.
Ink and toner price match policy:
If you find a lower price on an identical ink or toner item (brand and model number) prior to your purchase or during the exchange and return period, we will match 110% of the difference in price. If offer includes a free or discounted item, we will match the offer only if OfficeMax carries the identical item. This policy excludes HP and Epson brands.
Prices will be matched to 110% of the difference between the competitor’s final in-store price or web price after deducting instant rebates or coupons and including shipping and handling, as applicable*, and OfficeMax’s price. OfficeMax will not take mail-in rebates and gift cards into account when calculating final in-store price. All available OfficeMax coupons and/or deals will be deducted from the OfficeMax price before determining the price match.
The OfficeMax Price Guarantee does not apply to the following:
- On-line retailers without a physical retail store location in the continental U.S.
- Finance offers, OfficeMax and competitor pricing errors, typographical errors, gift cards, taxes, product warranties, offers for shipping charges, assembly fees, ctrlcenter, MaxAssurance, computer services, third-party service providers, trade-in programs and mail-in rebates.
- Items that are limited-quantity, out of stock at OfficeMax or competitor, custom product, open-box, clearance, refurbished items and items for sale Thanksgiving Day and the two days after Thanksgiving and Cyber Monday.
- OfficeMax is not responsible for pricing errors or outdated information found on Comparison Shopping Engines (PriceGrabber, Nextag, BizRate, etc) and affiliate partner websites (Ebates, RetailMeNot, Coupon Websites).
- Local or special events
- Products ordered/fulfilled by third party provider/ vendor for OfficeMax
- Custom products
Shipping and handling:
For retail store purchases, OfficeMax applies the shipping fees of competitors for the fastest available shipping method. For on-line or phone purchase, OfficeMax applies the shipping fees for comparable shipping methods and timing.
OfficeMax reserves the right to limit quantities on price matches and the adjustment items.
Price Match Guarantee applies to customers within the U.S. and U.S. Territories.
This policy is subject to change without notice.
*See “Shipping and handling” section.
If you need further assistance, please contact us directly by either sending us an email or by calling 1-800-283-7674.
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